More Than a Subscription

The Ritual Membership

This is not a subscription box. It's not auto-renewal that you forget about. The Ritual is a relationship - between you, your skin, and the Balkans.

  • — Performance Duo delivered every 45 days €62 + free shipping. No hidden costs.
  • — A personal letter from our CEO With your name, your journey, your results.
  • — Seasonal Balkans Ritual Card A digital card featuring one Balkan botanical - its story, its science.
  • — Cancel anytime No lock-in. No questions. Stay because you want to.

€62 · Free shipping · Every 45 days

Join the Ritual Cancel anytime · No minimum commitment

Privacy Policy

Privacy Policy

Last updated: June 17, 2026

LUMORI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit lumoriskin.com or make a purchase.

Information we collect

When you place an order or create an account, we collect:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely — we never store full card numbers)
  • Order history and preferences

When you browse our site, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website
  • Device information

How we use your information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your questions and support requests
  • To send marketing emails (only with your consent — unsubscribe anytime)
  • To improve our website and product offering
  • To comply with legal obligations

Sharing your information

We do not sell your personal information. We share data only with trusted third parties who help us operate our business:

  • Shopify — our e-commerce platform
  • Shipping carriers — to deliver your order
  • Klaviyo — for email marketing (only if you have opted in)
  • Payment processors — Stripe, PayPal, Apple Pay

All third parties are contractually required to keep your data secure and use it only for the services they provide to us.

Cookies

We use cookies to keep your shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly.

Your rights

You have the right to access, correct, or delete your personal data at any time. To make a request, email us at lumoriskin@gmail.com. California residents have additional rights under CCPA — contact us for details.

Data retention

We retain your data for as long as your account is active or as required by law. Order data is kept for a minimum of 7 years for accounting and legal purposes.

Contact us

For any privacy questions or requests: lumoriskin@gmail.com

30-day no-questions guarantee

Try LUMORI for 30 days. If your skin doesn't agree, we'll refund you in full. No forms, no excuses, no fine print.

Because we only want customers who stay because they want to.